Frequently Asked Questions
What precautions do you take to ensure patient safety?
We protect our patients in many ways, starting with state-of-the-art sterilisation equipment and the use of facemasks and gloves. We always check our patients' health history.
How safe are dental x-rays?
Exposure to all sources of radiation including the sun, minerals in the soil, appliances in your home, and dental x-rays can damage the body's tissues and cells and lead to the development of cancer. Fortunately, the dose of radiation you are exposed to during the taking of x-rays is extremely small.
Advances in dentistry over the years have lead to the low radiation levels emitted by dental x-rays. Some of the improvements are new digital x-ray machines that limit the radiation beam to the small area being x-rayed, modern higher speed x-ray films require shorter exposure time compared with older film speeds to get the same results, and the use of film holders that keep the film in place in the mouth (which prevents the film from slipping and the need for repeat x-rays and additional radiation exposure).
Which is the best toothpaste to use?
Any toothpaste containing fluoride that you like the flavour of is fine. Fluoride is important because it helps to strengthen tooth enamel, inhibiting tooth decay.
Do I need to use a mouthwash?
It′s up to you whether you choose to use a mouth rinse or not. However it is important to remember that it should not be used instead of a toothbrush, as it won′t clean your teeth for you. Apart from giving you a pleasant taste for a few minutes, most mouthwashes offer no benefits and in fact many are highly acidic, which could gradually erode your tooth enamel.
Is an electric toothbrush more effective than a manual one?
It′s possible to clean your teeth just as well with a manual toothbrush as an electric one. If you choose to use an electric toothbrush, you should still spend four to five minutes each time. It doesn't clean any quicker – it's just doing the movement for you. Those who have limited strength or movement in their hands or arms may find it easier to use an electric toothbrush.
What makes you different from any other dental practice I can visit?
We have staff that will make you feel special from the moment you have first spoken to us over the phone right through to the end of your course of treatment. You are welcome to discuss any issues that may arise at any time during the treatment. Your satisfaction is of paramount concern to us.
Do you accept referrals?
Our practice has always grown by word of mouth recommendation so we are delighted when you pass on your positive opinions about us to friends and relatives. We also accept referrals from other dentists.
What is your complaint procedure?
We take any complaints very seriously and will always listen and try and resolve any concerns directly with you. Please feel free to contact the practice manager on 01256474187.
CALL FOR ADVICE
If you would like to ask us any questions about our service or any oral health issue we would love to hear from you. Basingstoke Orthodontics are delighted to provide you a free and impartial advice. Call our Dental Helpline at 01256474187 and talk to our trained staff